FAQ

Find answers to our most frequently asked questions.

How often should I use your hair growth oil for optimal results?

Please see product label/product description under "how to use me" on how to use oil as it differs with hair types.

Can your products help with specifie skin concerns like acne or hyperpigmentation?

Yes, we have specific products designed to address various skin concerns. Check our product descriptions or reach out to our customer service team at
wecare@nurturebasics.com for recommendations.

Are your produets cruelty-free and vegan?

Absolutely. We are committed to cruelty-free practices and offer vegan-friendly options in our product range. If you look at the product description it will say whether
product is vegan or not.

Can pregnant women use your products?

While our products are safe, it's is advisable for pregnant women to consult with their healthcare provider before introducing new skincare products.

90 day Promise

Our Promise to You: Real Results, Real Care.

At Nurture Basics, we believe in gradual, lasting change. Results from our products vary from person to person, and we want to be upfront: we don’t promise instant results. While some customers notice a difference in as little as two weeks, for others, it may take a couple of months. However, we are confident that with consistent use over 90 days, you will see improvements in your skin and hair.If, after following the instructions, you don’t see results, we offer a straightforward process for claiming your money back.

How to Claim Your Money-Back Guarantee:

  1. Take a Before Picture
    Before starting your routine, snap a photo to track your progress. Be sure to email this picture to we care@nurturebasics.com within 3 days of receiving your products. Without a before picture, we won’t be able to process your claim, as we aim to ensure honesty and prevent misuse.
  2. Follow Our Simple Guide
    Stick to our “how-to” instructions for at least 90 days. Our products are made from natural ingredients, so patience is key — give your skin and hair the time it needs to work.
  3. After 90 Days, Take Your After Picture
    If you haven’t seen improvements, take another photo using similar lighting to your original one. Email this picture to we care@nurturebasics.com, and complete the form below to process your refund.

How to Submit Your Claim:

  1. Take your before and after pictures and send them to us.
  2. Use our products for at least 90 days (and submit your claim within 100 days).
  3. Fill out the claim form below and we’ll process your refund.

We’re here to help you glow — and we stand behind our products.


Ashley - Founder Nurture basics